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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amy Dagoc

January 31, 2024

5  out of  5 rating by Amy Dagoc
"Mary is excllent and very much listened to my needs."
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Joel Kulbeck

January 31, 2024

5  out of  5 rating by Joel Kulbeck
"Mary thank you for your help"
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Kimberly Nardi

December 8, 2023

5  out of  5 rating by Kimberly Nardi
"Mary K. has been very helpful and professional. I refer all of my clients for renters and homeowners insurance."
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Ash kulbeck

December 7, 2023

5  out of  5 rating by Ash kulbeck
"Val Myers and her amazing team are the best around. Mary Kulbeck, an agent in the office, is extremely knowledgeable and highly skilled. I appreciate her professionalism. I would highly recommend!"
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Ryan Vincent

August 15, 2023

5  out of  5 rating by Ryan Vincent
"Val and her team (especially Sara) were immensely helpful with a claims issue I was having with the estimator. They stepped in on the spot and went above and beyond to ensure that my claim was handled and reimbursed appropriately, saving me thousands of dollars in the process. And while doing so, they were friendly and personable. Truly great service that you're likely only going to get from your local agent who you have a face-to-face relationship with. I highly recommend Val and her group!"
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Carol Heksem

January 21, 2023

5  out of  5 rating by Carol Heksem
"Mary K. In Val Myers office is very nice and caring. She makes sure you get the right policies for you. She is very knowledgable and goes out of her way to make sure you are taken care of."
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Kelly Barnette

March 4, 2022

5  out of  5 rating by Kelly Barnette
"I called looking for some answers to some insurance questions and Briana didn’t upset! She helped me by answering all my inquiries in a timely manor! Great customer service! Thanks again Briana."
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Sara Furuno

March 2, 2022

5  out of  5 rating by Sara Furuno
"Agent Lili Orta was really kind and efficient in processing my insurance policy very quickly. She was very nice to work around my busy work schedule, and I appreciate her very much!"
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Julie C

January 22, 2022

5  out of  5 rating by Julie C
"Been a customer of State Farm- Val Myers for years. Everyone is so pleasant to work with. Lili Orta, has been an absolute pleasure to work with and so responsive while I am in the process of buying a home. It’s a stressful time however I know Lili, Val and team, will take great care of me as always."
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Sébastien Caduc

December 21, 2021

5  out of  5 rating by Sébastien Caduc
"I had a great experience with Agent Lili Orta. She was incredibly helpful with helping me with my life insurance policy and I can't thank her enough. Thank you for always providing excellent customer service!"
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Marisol G.

September 23, 2021

5  out of  5 rating by Marisol G.
"Highly recommend to anyone looking to fulfill their insurance needs. I had a great experience with Agent Liliana who is very polite, knowledgable, and is always willing to answer any questions. Thank you for always providing excellent customer service!"
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Jennika Grace

November 17, 2020

5  out of  5 rating by Jennika Grace
"Highly recommend! Agent Neona was Extremely personable, professional and sufficient!"
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John Paul Lawson

November 17, 2020

5  out of  5 rating by John Paul Lawson
"I have had State Farm insurance for many years on my condo and this year, for the purchase of my new home. Earlier this year agent Neona LaBarbera was able to provide me an quote and communicated efficiently to my lender. Because of her exceptional customer service I was able to have a seamless and safe transition into my my house! Highly recommend."
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ShaSha Nanigans

March 16, 2019

1  out of  5 rating by ShaSha Nanigans
"This operation is a joke. I am leaving Val Myers after only 8 months and have requested a transfer to another local agent. They don’t deserve to represent State Farm — and thank god I didn’t have to rely on them to process any claims. They are incompetent. As absurd as it sounds, the reason I am leaving is because they could never manage to properly set up an auto-withdrawal of my monthly premium, first from two different credit cards and then from my checking account directly. Nearly every month, payment would fail to process automatically on the due date as promised, and I would receive a frightening notice in the mail saying my coverage was lapsing. Understandably panicked, I would phone in to the office (taking time away from my work day) to figure out the issue, terrified I wouldn’t be covered if there were an accident in my car, or fire in my home. Two different times I was told a representative had accidentally transposed a digit, and they simply needed to enter the information again to process payment and resolve the issue. Fine, but strange, since payment had been confirmed the previous month using that exact same information. Most of the time they had no explanation for why the payment had failed. I tried switching to a Visa card instead of the Amex, thinking maybe it was the card servicer. Eventually, I offered my checking account information thinking that might work. But despite all my efforts, and the constant guarantees it would be fixed for the next month, the problem continued. Every. Single. Month. Finally seven months in, I was fed up and I asked to speak to the manager so I could report the issue and explain why I was looking into taking my business elsewhere. Val Myers - rather haughty, yet baseline apologetic - told me she would see to resolving the issue personally. She took my checking account information again, confirmed it went through while I was still on the phone, then promised me the auto-pay would be set up - detailed in an email follow-up- and that I wouldn’t have any more problems. Lies. I received another scary notice this month. And I never did receive that follow-up email from Val Myers about setting up the auto-payment. So now I’m through. The rot clearly extends from the bottom all the way to the top. I recommend everyone stay away from this office. There is no way I would trust my car, my home, or my life with a snooty Val Myers team who can’t even figure out how to set up an auto-withdrawal. I mean, seriously, just look at her stupid “popped” collar in the professional photos and that should tell you everything you need to know..."
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Kyky Ku

February 14, 2019

2  out of  5 rating by Kyky Ku
"I normally don’t do this but I’ve been very disappointed with the level of service from Audree. I requested several quotes and thought she would be eager to help me but sadly I felt unappreciated and she was never available to talk to me. I’ve called twice this week and both times she’s been out of the office. She’s a very nice girl I just expected a little bit more."
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Holly Anguiano

February 8, 2019

5  out of  5 rating by Holly Anguiano
"I am so glad I went to State Farm (Val Myers) for my renters/home insurance. Sara helped prepare my quote and policy. She was professional, knowledgeable, and friendly. She quickly prepared and presented me with the quote and policy. My policy was fairly straightforward, but with the level of expertise Sara and the Val Myers team exhibited, I would trust them with all policy needs, from simple to complex. I highly recommend Sara and the Val Myers State Farm team without any reservations!"
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Veneta Easter

February 7, 2019

5  out of  5 rating by Veneta Easter
"I am beyond satisfied with the warmth and kindness of one of your Agents by the name of Charissa. She was amazing. Very friendly, helpful and answered the questions that I needed answered. thank you Charissa :)"
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Kristina Hilke

February 6, 2019

5  out of  5 rating by Kristina Hilke
"I have had a great experience with this agency and the staff. One agent in particular, Charissa, has been very helpful in assisting me with quotes and policy selection. Her knowledge and professionalism helped me pick a policy that worked with my needs and budget. Thank you State Farm!"
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Bette M Miller

February 5, 2019

5  out of  5 rating by Bette M Miller
"Audree C. has been a great guide as I learn to navigate the insurance world for my new business. She has a lovely phone presence and great customer service. Just want to send a thank you and 5 star review for your work!"
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Sarita Hernandez

December 12, 2018

5  out of  5 rating by Sarita Hernandez
"This is a wonderful agency and the staff is very friendly and knowledgeable. Val has been in business for over 40 years and I trust her with all my insurance needs."
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Dave Beguelin

May 1, 2018

1  out of  5 rating by Dave Beguelin
"Unbelievable, I went to this agency thinking it's a State Farm, and in Del Mar, it must be a reputable place. But NO, I was bait and switched as I disclosed two accidents my wife had to Cindy Sadoff, and included my 16 year old daughter on the policy. But when the policy was issued it went up a 100% because I was told my wife had two accidents and my 16 year old daughter didn't qualify for a good driver discount. We'll how in the heck did Cindy quote a 16year old driver with a good driver discount, as you have to been licensed for 3 years, with 1 ticket or less. Well, you do the math, if she's 16, how could she have qualified? Then when I complained to Cindy, that I told her everything, she "claimed that she did disclose the accidents, but the underwriters must have found "something else" to increase the policy. After further pushing/complaining she came clean to me and Val Myers the owner of the agency that she just forgot to put them on the application. So not only did she lie to me, she totally and deliberately baited and switched me into signing up for a policy that i couldn't afford. By the way, I'm an ex insurance agent for 22 years, so I know damn well you must disclose everything when shopping for insurance, as they will eventually find out. NEVER TRUST VAL MYERS for your insurance needs."